Project Manager, Digital Tool Solutions

  • Employer: iA Financial Group
  • Office: 1080, Grande Allee West
  • Location: Québec, Quebec
  • Other Possible Location(s): Montreal, Quebec; Toronto, Ontario
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10025999
  • Job type: Permanent Job
  • Apply before: 2026-04-17

Description

Job Title

Project Manager, Digital Tool Solutions

Build the future with us 

As a Project Manager, Digital Tool Solutions, you will play a key role in supporting clients through the implementation of automated data exchange solutions, acting as the central link between business needs and technical execution. This role combines client-facing interactions, analytical rigor, and cross-functional collaboration in a dynamic, technology-driven environment.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us 

Reporting to the Manager, you will support clients in the integration of automated data exchange solutions while working closely with internal and external stakeholders throughout the project lifecycle. You will ensure a smooth, well-documented, and high-quality integration experience from kickoff to production deployment.

  • Lead exploratory and kickoff calls with clients and present integration approaches and timelines.

  • Ensure post-integration follow-up and act as the main point of contact from project initiation to delivery.

  • Design, document, and monitor integration plans to coordinate production deployment.

  • Explain and simplify digital and technical solutions for clients.

  • Communicate effectively with internal teams and external partners throughout the integration process.

  • Confirm and analyze client business needs, adapting proposed solutions accordingly.

  • Translate business requirements into technical specifications and maintain clear documentation.

  • Prepare data mapping tables, develop test cases, and coordinate validation with configuration specialists and clients.

  • Perform quality assurance on deliverables produced by less experienced team members.

  • Handle and analyze data files in various formats.

  • Recommend process improvements and actively contribute to team objectives.

What could accelerate your success in this role

  • Bachelor’s degree in business administration, mathematics, actuarial science, or a related field.

  • 2 to 3 years of relevant experience in Group Insurance or Group Savings and Retirement (knowledge of group insurance plans and savings products is considered an asset).

  • Proficiency in Microsoft Office Suite and comfort working with data in multiple formats.

  • Strong autonomy, adaptability, and initiative.

  • Excellent organizational skills, priority management, and sense of responsibility.

  • Strong analytical, synthesis, and negotiation skills, with the ability to build and maintain trusted relationships.

  • Advanced English/French proficiency, as you will lead workshops with English/French-speaking clients and vendors and manage daily email and phone communications; you will be the primary contact throughout the project lifecycle.

Why you’ll love working with us

  • A work environment where learning and development merge with a collective pursuit of excellence;

  • A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

  • The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

  • Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

The typical hiring range for this position is between 65,000 CAD and 90,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Get ahead of your career, where your talent belongs

See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.