Directeur(trice) - Solutions d'affaires en Distribution

Build the Future with Us

iA Auto and Home is undergoing a major transformation! To fulfill its mission of being a growth driver for the entire financial group it belongs to, our subsidiary is redefining its distribution practices and ambitions. This challenge is part of that highly stimulating journey!

Reporting to the Senior Director – Business Solutions in Distribution, the person in this role will be responsible for leading the implementation of innovative, omnichannel business solutions in agencies, supervising a team of advisors, supporting operations through efficient processes, and working closely with the Strategic Advisor to ensure alignment of business directions and consistency in transformation initiatives.

What You Will Accomplish With Us

As Director – Business Solutions in Distribution, you will be at the heart of our mission. Here are the main responsibilities:

• Supervise and engage a team of business solutions professionals, ensuring their development, performance, and contribution to strategic projects.

• Manage project delivery capacity for

• distribution business initiatives, ensuring optimal resource allocation to corporate and cross-functional projects.

• Lead operational support processes for agencies, including technical support, integrated access management, and participation in post-deployment “hypercare” support.

• Collaborate with the Strategic Advisor by supporting business directions, target operating models, and governance strategies.

• Ensure alignment between agency operational needs and proposed business solutions, in collaboration with business architecture.

• Contribute to cost-benefit analysis of initiatives and monitor realization of expected gains.

• Stay informed about best practices in distribution and managing a sales force in contact centers, as well as various distribution partners.

• Support business integration of projects in collaboration with change management and skills development teams.

• Maintain and evolve key operational processes.

• Ensure harmonization of practices across agencies to maximize synergies and operational efficiency.

What Will Accelerate Your Success

We are looking for someone who:

• Is recognized for strong collaboration skills, network development, and team engagement.

• Stands out for strategic thinking and analytical skills.

• Demonstrates strong ability to manage complex projects and work in a matrix environment.

• Is known for operational efficiency and ease in a technology-driven environment.

• Has 10 years of experience in property and casualty insurance.

• Has intermediate knowledge of English, as the role involves occasional interaction with English-speaking partners and suppliers depending on project needs.

• Advanced proficiency in French, as the person will be in daily contact with partners and a French-speaking team.

Why You’ll Love Working With Us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The possibility of working in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces.

• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and take charge of your career—where your talent truly matters!

Hesitating to apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—your place may be with us, and we want to get to know you!